Frequently Asked Questions
Answers to common questions we receive from customers
Landscape Design and Installation
Do you provide custom landscape designs?
Every design is tailored to your property’s size, style, and preferences. We work closely with you to create a unique, functional, and beautiful outdoor space.
How long does the landscape installation process take?
It depends on the project’s complexity. Small garden installs may take a few days, while large-scale landscape transformations take several weeks.
Do I need to have a design in mind?
Not at all. Our team will guide you through the entire process, from inspiration and planning to execution.
What types of elements can you include in the design?
We can incorporate native plants, stone pathways, lighting, irrigation systems, seating areas, and more.
Is a consultation required?
Yes. We begin each project with a free consultation to help you understand your goals and assess your property.
Commercial Landscape Maintenance
What types of commercial properties do you service?
We maintain office parks, apartment complexes, retail centers, HOAs, and more across Greater Houston.
What’s included in your maintenance packages?
Our packages typically include lawn care, trimming, weed control, seasonal planting, and general upkeep.
Do you offer weekly or bi-weekly services?
Yes, we customize the frequency of service based on your needs and seasonal requirements.
Is after-hours or weekend service available?
We work with your schedule. Special arrangements can be made for non-disruptive maintenance.
Residential Lawn and Garden Care
What’s included in residential lawn care?
Mowing, edging, trimming, fertilization, weed control, and garden bed maintenance are all available.
Can I schedule one-time service?
Yes, we offer both recurring and one-time lawn care visits.
How do you handle weeds and pests?
We use professional-grade treatments that are safe for families and pets, tailored to the issue.
Do I need to be home during the service?
No, as long as our team has access to the yard, they can complete the job independently.
Tree Care and Removal
Do you offer emergency tree services?
Yes, we respond quickly to storm damage, fallen limbs, or hazardous trees that pose a risk to people or property.
Are your arborists certified?
Absolutely. Our team includes ISA-certified arborists trained to assess tree health and provide expert care.
When is tree removal necessary?
We recommend removal when a tree is dead, diseased beyond recovery, dangerously leaning, or interfering with structures.
What’s the difference between pruning and trimming?
Pruning targets tree health and structure, while trimming focuses on shaping for aesthetics and clearance.
Do you handle stump grinding?
Yes. We offer stump grinding to remove unsightly remains and prepare the area for replanting or landscaping.
Irrigation and Drainage Solutions
Can you upgrade an existing irrigation system?
Yes. We retrofit outdated systems with smart controllers, rain sensors, and efficient heads to save water and reduce costs.
What causes standing water in my yard?
Poor grading, clogged drains, or compacted soil can lead to puddling. We assess and install the correct drainage solution.
Do you install French drains or catch basins?
We install both, depending on your yard’s layout and the severity of water buildup.
Will I need city permits for drainage work?
In most cases, small residential drainage projects do not require permits; however, we’ll handle all necessary compliance when needed.
Is a rain sensor worth it in Houston?
Yes. Rain sensors prevent overwatering during storms and help lower your water bill during peak summer heat.
Seasonal Color and Enhancements
How often do you refresh flowers?
Typically, we rotate flowers quarterly—spring, summer, fall, and winter—based on seasonal color trends and the health of the plants.
Can you match my existing landscape style?
Of course. We select flowers, mulch, and accents that complement your current design and color palette.
Do you offer enhancements beyond flowers?
Yes. We can upgrade mulch, lighting, container gardens, and minor focal points to boost curb appeal.
Will you remove the old plantings and prepare the beds?
Definitely, we handle everything from removing faded blooms to prepping soil and installing fresh plantings.
Can I request specific colors or plant types?
Yes. We’ll work with your preferences and make recommendations based on what thrives in Houston’s climate.
Service Areas and General Information
What areas do you serve?
We proudly serve the Greater Houston metropolitan area, including surrounding suburbs and communities.
Do you charge extra for properties outside the core Houston area?
Sometimes, there may be a travel fee for properties outside our regular service radius. We’ll confirm during your consultation.
How do I request a quote?
Please fill out the
contact form on our website or
call us. We’ll schedule a free consultation at your convenience.
Would you happen to offer free consultations?
Yes. All our initial site visits and design consultations are entirely free of charge.
Are your services available year-round?
Yes, we operate throughout the year. Our services, from planting to cleanup, adapt to each season’s needs.
What payment methods do you accept?
We accept major credit cards, checks, and electronic payments. I'll talk about specifics during your consultation.
Is your team licensed and insured?
Green Horizon Landscape is fully licensed and insured for your peace of mind.
Can I bundle multiple services in one project?
Yes! We often combine design, installation, lawn care, and irrigation services to offer complete landscape solutions.
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